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Privacy Policy - DooDoo Express

Privacy Policy

Effective Date: November 25, 2024

Introduction

DooDoo Express LLC ("we," "us," or "our") values your privacy. This privacy policy outlines how we collect, use, and protect your information when you interact with our website, services, and marketing platforms, including SMS, email, and Meta (Facebook) ads.

Information We Collect

We may collect the following information when you use our services:

  • Your name, email address, phone number, and zip code.
  • Details about your yard size and number of pets.
  • Information provided through forms on our website or via SMS/email communications.
  • Behavioral data from Facebook/Meta ads and website interactions.

How We Use Your Information

Your information is used for the following purposes:

  • To schedule services and provide quotes.
  • To send service-related communications via email, SMS, or phone.
  • To send marketing messages, special offers, and updates (data rates may apply for SMS).
  • To improve our marketing campaigns using Meta (Facebook) ads and analytics.
  • To comply with legal obligations or resolve disputes if necessary.

Marketing Communications

By providing your contact information, you agree to receive marketing emails and SMS messages from DooDoo Express. You may opt out of these communications at any time by following the unsubscribe instructions included in our emails or replying "STOP" to our SMS messages. Please note that standard message and data rates may apply.

Sharing of Information

We do not sell or share your personal information with third parties except as necessary to deliver our services, such as partnering with trusted marketing platforms (e.g., Meta for Facebook ads) or when required by law.

Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your personal information.
  • Opt out of marketing communications.
  • Request deletion of your personal data (subject to legal obligations).

To exercise these rights, please contact us at [email protected].

Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date at the top.

Contact Us

If you have any questions about this privacy policy, please contact us:

© 2024 DooDoo Express LLC. All Rights Reserved.